Terms and Conditions
Last updated: January 1, 2026
1. Parties and Scope
These Terms of Service (“Terms”) govern access to and use of the River software-as-a-service platform, including any related applications, features, functionalities, updates and documentation (collectively, the “Service”), provided by River AI GmbH, a company incorporated under the laws of Switzerland, with its registered office at Badenerstrasse 549, 8048 Zürich, Switzerland (“River”, “we”, “us”).
These Terms constitute a legally binding agreement between River and the legal entity that registers for, accesses or uses the Service (“Customer”, “you”).
1.1 Business-to-Business Use Only
The Service is offered exclusively on a business-to-business (B2B) basis.
The Service is not intended for, and shall not be used by, consumers within the meaning of applicable consumer protection laws, including but not limited to Swiss, EU or UK consumer legislation.
By accessing or using the Service, the Customer represents and warrants that it is acting in the course of its commercial or professional activities.
1.2 Authorised Users
Access to the Service is limited to:
- the Customer; and
- individuals authorised by the Customer, including doctors, healthcare professionals, clinic staff, administrative personnel or other representatives (“Authorised Users”).
Authorised Users may access and use the Service solely on behalf of and under the responsibility of the Customer.
No contractual, employment, agency, partnership or fiduciary relationship is created between River and any Authorised User.
1.3 Responsibility for Authorised Users
The Customer shall be fully responsible for:
- the acts and omissions of all Authorised Users;
- ensuring that Authorised Users are properly qualified, trained, licensed (where applicable) and authorised to perform their professional duties;
- ensuring that all Authorised Users comply with these Terms and with all applicable laws, regulations and professional standards.
Any access to or use of the Service by an Authorised User shall be deemed to be access to or use by the Customer.
1.4 No Relationship with Patients or Third Parties
River does not enter into any contractual or other legal relationship with patients, prospective patients or other third parties whose data may be processed within the Service on behalf of the Customer.
Patients and other third parties are data subjects of the Customer, not users or customers of River.
The Customer remains solely responsible for all interactions, communications and legal obligations toward patients and other third parties.
1.5 Enterprise Interpretation
These Terms are intended to be interpreted in a manner consistent with enterprise-grade B2B SaaS agreements, taking into account:
- the professional nature of the Customer;
- the allocation of responsibilities between sophisticated commercial parties; and
- the exclusion of consumer protection regimes.
2. Description of the Service
River is a business-to-business (B2B) software-as-a-service platform designed to support organisations with administrative, operational and communication-related workflows, including inbound lead management, communication handling across multiple channels, appointment coordination, internal workflow organisation and related operational activities (the “Service”).
The Service is intended to support business operations and internal processes only and is not designed to replace, automate or independently perform professional decision-making.
2.1 Non-medical Nature of the Service
The Service is a technical and administrative software tool only.
Without limitation, the Service:
- does not provide medical advice, diagnosis, treatment recommendations, prescriptions or clinical decision support;
- is not intended to be used as a medical device within the meaning of applicable medical device regulations;
- does not replace, supplement or influence professional, clinical or medical judgment.
The Service may be used by medical or healthcare professionals solely as a workflow and communication support tool, without affecting their independent professional responsibilities.
2.2 Responsibility for Decisions, Actions and Outcomes
All decisions, actions, communications, medical judgments, recommendations, diagnoses, treatments, prescriptions, patient interactions and any other professional determinations made using, relying on or in connection with the Service remain solely and exclusively the responsibility of the Customer and its authorised users.
The Customer acknowledges that:
- the Service does not determine, suggest or validate any professional outcome; and
- any use of information processed through the Service does not alter the allocation of professional or legal responsibility.
2.3 No Professional, Clinical or Medical Responsibility
River acts exclusively as a technical software provider and does not assume any professional, clinical or medical role.
In particular, River does not:
(a) assess, verify, supervise, certify or guarantee the professional competence, qualifications, licensing, accreditation, training or conduct of any doctor, healthcare professional or other authorised user;
(b) supervise, influence, direct or control how authorised users exercise their professional, clinical or medical judgment;
(c) provide validation, approval, endorsement or confirmation of any medical decisions, diagnoses, treatments, prescriptions, patient communications or clinical outcomes.
The Customer remains fully responsible for ensuring that all authorised users are appropriately qualified, licensed and act in compliance with applicable medical, professional, ethical and regulatory obligations.
Any reliance on the Service by the Customer or its authorised users is at their own risk and shall not be construed as transferring or sharing professional, clinical or medical responsibility with River.
3. Account Registration and Access
3.1 Account Creation and Ownership
Access to the Service is provided on an organisation-based account model.
Accounts are created, owned and administered exclusively by the Customer organisation.
The Customer is the sole account holder and retains full control over the configuration and use of the account.
River does not create accounts for individual users in their personal capacity.
3.2 Authorised Users and Permissions
The Customer may invite and authorise multiple users to access the Service on its behalf (“Authorised Users”) and may assign different roles and permissions, including administrative privileges.
The Customer is solely responsible for:
- determining which individuals are granted access to the Service;
- defining appropriate access levels and permissions;
- promptly updating or revoking access where required (including upon termination of employment or engagement).
3.3 Security of Credentials and Access Controls
The Customer shall ensure that:
- access credentials are kept confidential and secure;
- Authorised Users do not share credentials or access rights;
- appropriate internal policies and controls are in place to prevent unauthorised access.
Any access to or use of the Service through the Customer’s account shall be deemed to have been performed by the Customer.
3.4 Responsibility for Use and Compliance
The Customer is fully responsible for:
- all activities carried out under its account, whether by the Customer itself or by Authorised Users;
- ensuring that all use of the Service complies with these Terms and with applicable laws, regulations and professional standards;
- ensuring that Authorised Users are properly trained, authorised and qualified to use the Service for the intended purposes.
River does not monitor or supervise how Authorised Users exercise their professional or operational responsibilities within the Service.
3.5 Onboarding and Support
River may provide onboarding, configuration assistance or support services upon request.
Any such support is provided solely for technical and operational guidance and does not:
- transfer responsibility for configuration, use or compliance to River;
- constitute approval, validation or endorsement of the Customer’s setup or workflows;
- create any professional, supervisory or advisory obligation on the part of River.
4. Acceptable Use
4.1 General Obligation
The Customer shall use, and shall ensure that all Authorised Users use, the Service lawfully, responsibly and in accordance with these Terms, applicable laws and recognised professional standards.
The Service may be used solely for its intended administrative, operational and communication purposes.
4.2 Prohibited Uses
The Customer shall not, and shall ensure that Authorised Users do not:
(a) use the Service in violation of any applicable law, regulation, professional rule or regulatory obligation;
(b) upload, process or transmit any content that is unlawful, misleading, deceptive, fraudulent, infringing, defamatory or otherwise harmful;
(c) use the Service in a manner that may mislead, deceive or harm patients, prospective patients or other third parties, including by creating the impression that the Service provides medical advice, diagnosis, treatment recommendations or clinical decision support;
(d) use the Service to make, automate, validate or present medical decisions, diagnoses, treatments or prescriptions as being generated, approved or endorsed by River;
(e) attempt to interfere with, compromise or disrupt the integrity, availability or security of the Service, including through unauthorised access, reverse engineering, circumvention of technical safeguards or misuse of system resources;
(f) use the Service outside its intended administrative and operational scope or in a manner inconsistent with its documented functionality.
4.3 Compliance Responsibility
The Customer is solely responsible for:
- ensuring that its use of the Service complies with all applicable laws, regulations and professional obligations;
- ensuring that all Authorised Users are adequately trained and instructed on the lawful and appropriate use of the Service;
- ensuring that the Service is not used in a manner that creates legal, regulatory or professional risk for River.
River does not monitor, supervise or control how the Customer or Authorised Users exercise their professional judgment or operational decision-making within the Service.
4.4 Suspension and Enforcement
River may, at its reasonable discretion, suspend or restrict access to the Service, in whole or in part, where:
- misuse of the Service is reasonably suspected;
- a breach of these Terms has occurred or is likely to occur; or
- continued use of the Service may expose River to legal, regulatory or security risk.
Where reasonably practicable, River will provide notice of such suspension and cooperate with the Customer to resolve the issue.
5. Fees, Billing and Payment
5.1 Subscription Model
The Service is provided on a subscription basis in accordance with the applicable subscription plan, order form or pricing terms agreed between River and the Customer.
Unless otherwise agreed in writing, subscriptions are provided for the agreed subscription term and renew in accordance with the applicable subscription terms.
5.2 Fees and Payment Terms
Fees for the Service are payable in advance and in accordance with the billing cycle specified in the applicable subscription plan (monthly, annual or otherwise).
Except where required by applicable law or expressly agreed in writing, fees are non-refundable, including in cases of partial use, suspension or termination of the Service.
The Customer is responsible for all applicable taxes, duties or charges, excluding taxes based on River’s net income.
5.3 Late Payment and Suspension
River may, upon reasonable notice, suspend or restrict access to the Service, in whole or in part, if any undisputed fees remain unpaid after the applicable due date.
Suspension of access for non-payment does not relieve the Customer of its obligation to pay outstanding fees.
5.4 Pricing Changes
River may modify its pricing or subscription plans with reasonable prior notice.
Any pricing changes shall apply prospectively and shall not affect prepaid subscription periods.
5.5 Free Trials and Promotional Access
Any free trial, pilot or promotional access to the Service is provided at River’s discretion and may be modified, restricted or withdrawn at any time.
Unless otherwise agreed, free trials are provided on an “as is” basis and may be subject to usage limitations.
6. Data Protection and GDPR
6.1 Roles of the Parties
With respect to any personal data processed within the Service on behalf of the Customer, the Customer acts as the data controller and River acts as the data processor, within the meaning of Regulation (EU) 2016/679 (“GDPR”) and, where applicable, the UK GDPR.
River does not act as a joint controller with the Customer in relation to such processing.
6.2 Scope of Processing
River processes personal data solely on behalf of and in accordance with the documented instructions of the Customer, as necessary to provide the Service and in compliance with applicable data protection laws.
River does not determine the purposes or means of processing Customer data and does not process such data for its own independent purposes.
6.3 Data Processing Agreement
The processing of personal data by River on behalf of the Customer is governed by River’s Data Processing Agreement (“DPA”), which forms an integral and binding part of these Terms.
In the event of any conflict between these Terms and the DPA with respect to data protection matters, the provisions of the DPA shall prevail.
6.4 Customer Responsibilities as Controller
The Customer acknowledges and agrees that it is solely responsible, in its capacity as data controller, for:
- determining the purposes, scope and lawful bases of processing personal data;
- ensuring that personal data is collected and processed in compliance with applicable data protection laws;
- providing all required privacy notices and information to data subjects;
- obtaining and maintaining any consents, authorisations or approvals required by law;
- responding to data subject requests and regulatory inquiries, except to the extent assistance is required from River under the DPA.
River has no responsibility to verify the Customer’s compliance with its obligations as data controller.
6.5 Assistance and Compliance
River shall provide reasonable assistance to the Customer solely as required under applicable data protection law and as specified in the DPA, including in relation to data subject requests and security incidents.
Such assistance does not shift or reduce the Customer’s responsibility as data controller.
7. Special Category Data
7.1 Processing of Special Category Data
The Service may technically process special category personal data, including health-related data within the meaning of Article 9 GDPR, solely if and to the extent such data is uploaded, submitted or otherwise made available by the Customer or its Authorised Users.
River does not require the processing of special category data for the provision of the Service and does not mandate the inclusion of such data by design.
7.2 Controller Responsibility
The Customer acknowledges that:
- the decision to upload or process any special category data within the Service is made exclusively by the Customer;
- the Customer remains solely responsible for ensuring a valid lawful basis and, where applicable, a condition under Article 9 GDPR for such processing;
- River does not independently determine the purposes or means of processing special category data.
7.3 No Independent Use by River
River does not access, analyse, reuse or otherwise process special category data for its own independent purposes, including profiling, analytics, training or decision-making.
Any processing of special category data by River is strictly limited to what is technically necessary to provide the Service in accordance with the Customer’s documented instructions and the applicable Data Processing Agreement.
7.4 Risk Allocation
The Customer shall ensure that the Service is not used in a manner that results in unlawful or excessive processing of special category data.
River shall not be responsible for any claims, regulatory actions or liabilities arising from the Customer’s decision to process special category data within the Service, except to the extent required by applicable data protection law.
8. Sub-processors
8.1 Engagement of Sub-processors
River may engage third-party service providers as sub-processors to support the provision of the Service, including for hosting, infrastructure, authentication, analytics, logging, monitoring and related technical services.
8.2 List of Sub-processors
River maintains a current and dynamic list of sub-processors, which may be updated from time to time to reflect changes in service providers or technical requirements.
The Customer acknowledges that the use of sub-processors is necessary for the provision of the Service.
8.3 Data Protection Obligations
River shall ensure that each sub-processor is subject to data protection obligations substantially equivalent to those set out in the applicable Data Processing Agreement.
River remains responsible for the performance of its sub-processors in accordance with applicable data protection law.
8.4 Changes and Objections
Where required by applicable data protection law or the DPA, River shall inform the Customer of material changes to its sub-processors.
The Customer may object to the engagement of a new sub-processor on reasonable data protection grounds, in accordance with the procedures set out in the DPA.
9. Intellectual Property
9.1 River Intellectual Property
All intellectual property rights, including copyrights, trademarks, trade names, patents, trade secrets, know-how and other proprietary rights, in and to the Service, including its software, architecture, algorithms, user interface, documentation and any updates or modifications thereto, remain exclusively with River or its licensors.
Except as expressly provided in these Terms, no rights or licences are granted to the Customer in relation to the Service.
9.2 Licence to Use the Service
Subject to compliance with these Terms and payment of applicable fees, River grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service solely for its internal business purposes during the applicable subscription term.
The Customer shall not:
- copy, modify or create derivative works of the Service;
- reverse engineer, decompile or attempt to extract the source code of the Service, except to the extent permitted by mandatory law;
- remove or alter any proprietary notices included in the Service.
9.3 Customer Content and Data
All content, data and materials uploaded, submitted or otherwise made available by the Customer or its Authorised Users through the Service (“Customer Content”) remain the property of the Customer.
The Customer grants River a limited right to process Customer Content solely as necessary to provide the Service, in accordance with these Terms and the applicable Data Processing Agreement.
River does not acquire any ownership rights in Customer Content.
9.4 Feedback
To the extent the Customer or its Authorised Users provide feedback, suggestions or recommendations regarding the Service (“Feedback”), the Customer grants River a royalty-free, perpetual, irrevocable and non-exclusive right to use such Feedback for the purpose of improving or developing the Service, without any obligation to the Customer.
9.5 Reservation of Rights
All rights not expressly granted to the Customer under these Terms are reserved by River.
10. Confidentiality
10.1 Confidential Information
For the purposes of these Terms, “Confidential Information” means any non-public technical, commercial, financial, operational or business information disclosed by one party (“Disclosing Party”) to the other party (“Receiving Party”), whether in written, oral, electronic or other form, that is designated as confidential or that should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure.
Confidential Information includes, without limitation:
- information relating to the Service, software, architecture, security measures and documentation;
- business plans, pricing, commercial terms and strategies;
- Customer Content and non-public customer data;
- any other information exchanged in connection with the use of the Service.
10.2 Confidentiality Obligations
The Receiving Party shall:
(a) use the Confidential Information solely for the purpose of performing its obligations or exercising its rights under these Terms;
(b) keep the Confidential Information strictly confidential and protect it using at least the same degree of care as it uses to protect its own confidential information of a similar nature, but in no event less than a reasonable standard of care;
(c) not disclose the Confidential Information to any third party, except to its employees, contractors or professional advisers who have a legitimate need to know such information and are bound by confidentiality obligations no less protective than those set out herein.
10.3 Exclusions
The confidentiality obligations under this Section shall not apply to information that the Receiving Party can demonstrate:
(a) is or becomes publicly available without breach of these Terms;
(b) was lawfully known to the Receiving Party prior to disclosure;
(c) is lawfully received from a third party without restriction; or
(d) is independently developed without use of or reference to the Confidential Information.
10.4 Required Disclosure
The Receiving Party may disclose Confidential Information where required by applicable law, regulation or court order, provided that, to the extent legally permitted, it gives the Disclosing Party prompt notice of such requirement and cooperates to seek confidential treatment or limit the scope of disclosure.
10.5 Duration
The confidentiality obligations set out in this Section shall remain in effect during the term of these Terms and for a period of five (5) years following termination, except with respect to trade secrets, which shall remain confidential for as long as they qualify as trade secrets under applicable law.
11. Suspension and Termination
11.1 Term and Termination for Convenience
These Terms shall remain in effect for the duration of the applicable subscription term, unless terminated earlier in accordance with this Section.
Either party may terminate the agreement for convenience by providing thirty (30) days’ prior written notice to the other party.
Termination for convenience shall not affect any payment obligations accrued prior to the effective date of termination.
11.2 Suspension of Access
River may suspend or restrict access to the Service, in whole or in part, with immediate effect, where:
(a) any undisputed fees remain unpaid after the applicable due date;
(b) the Customer or any Authorised User is in material breach of these Terms;
(c) misuse of the Service is reasonably suspected; or
(d) continued access may expose River to legal, regulatory, security or operational risk.
Where reasonably practicable, River will provide notice of such suspension and cooperate with the Customer to resolve the underlying issue.
11.3 Termination for Cause
Either party may terminate the agreement with immediate effect by written notice if the other party commits a material breach of these Terms and, where such breach is capable of remedy, fails to remedy it within a reasonable period after receiving notice.
Material breaches include, without limitation:
- non-payment of fees;
- unlawful or prohibited use of the Service;
- misuse of the Service that creates regulatory, professional or reputational risk.
11.4 Effects of Termination
Upon termination or expiration of the agreement, regardless of the reason:
(a) all rights granted to the Customer under these Terms shall immediately cease;
(b) the Customer’s and Authorised Users’ access to the Service shall be terminated;
(c) outstanding fees shall become immediately due and payable; and
(d) Customer data shall be deleted or returned in accordance with the applicable Data Processing Agreement.
11.5 Survival
Termination of the agreement shall not affect provisions which by their nature are intended to survive termination, including without limitation provisions relating to:
- fees and payment obligations;
- confidentiality;
- intellectual property;
- limitation of liability;
- indemnification;
- governing law and jurisdiction.
12. Disclaimer
12.1 “As Is” and “As Available”
The Service is provided on an “as is” and “as available” basis.
To the maximum extent permitted by applicable law, River disclaims all warranties, whether express, implied or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, accuracy, reliability, availability, non-infringement or error-free operation.
River does not warrant that the Service will be uninterrupted, timely, secure or free from errors or defects.
12.2 No Reliance
The Customer acknowledges and agrees that:
- the Service is a supporting technical tool only;
- the Customer and its Authorised Users do not rely on the Service for making professional, clinical or medical decisions;
- any use of information processed, stored or communicated through the Service is at the Customer’s own discretion and risk.
No information or output generated through the Service shall be construed as professional, clinical, medical or legal advice.
12.3 No Professional or Medical Responsibility
River expressly disclaims any responsibility or liability for:
- the professional competence, qualifications, licensing or conduct of doctors, healthcare professionals or other Authorised Users;
- any medical decisions, diagnoses, treatment plans, prescriptions or patient outcomes;
- communications with patients or third parties conducted using the Service;
- compliance by the Customer or Authorised Users with applicable medical, professional, ethical or regulatory standards.
The Customer remains fully and exclusively responsible for ensuring that all Authorised Users act in accordance with applicable professional and legal obligations.
12.4 Allocation of Risk
The Customer assumes all risks arising from the use of the Service in connection with its business operations and professional activities.
Nothing in these Terms shall be construed as creating any duty of care, supervisory obligation or professional responsibility on the part of River.
13. Limitation of Liability
13.1 Liability Cap
To the maximum extent permitted by applicable law, River’s total aggregate liability arising out of or in connection with these Terms or the use of the Service, whether in contract, tort (including negligence), statutory duty or otherwise, shall be limited to the total fees actually paid by the Customer to River in the twelve (12) months immediately preceding the event giving rise to the claim.
13.2 Exclusion of Certain Damages
To the maximum extent permitted by applicable law, River shall not be liable for any:
- indirect, incidental, consequential or special damages;
- loss of profits, loss of revenue, loss of business, loss of goodwill or business interruption;
- loss or corruption of data;
- loss of anticipated savings or business opportunities,
even if River has been advised of the possibility of such damages.
13.3 Exclusion of Professional and Medical Liability
Without limitation to the foregoing, and to the maximum extent permitted by applicable law, River shall not be liable for any claims, damages, losses or liabilities arising out of or relating to:
(a) the professional competence, qualifications, licensing, accreditation or conduct of doctors, healthcare professionals or other Authorised Users;
(b) any medical decisions, diagnoses, treatment plans, prescriptions or clinical outcomes;
(c) communications with patients or third parties conducted using or in connection with the Service;
(d) compliance or non-compliance by the Customer or its Authorised Users with applicable medical, professional, ethical or regulatory obligations.
The Customer acknowledges that River does not provide medical or professional services and does not assume any duty of care in relation to medical or clinical activities.
13.4 Mandatory Law
Nothing in these Terms shall exclude or limit liability to the extent that such liability cannot be excluded or limited under applicable mandatory law.
14. Indemnification
14.1 Customer Indemnity
The Customer shall indemnify, defend and hold harmless River, its directors, officers, employees and contractors from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to:
(a) the Customer’s or any Authorised User’s use or misuse of the Service, including use in violation of these Terms or outside the intended scope of the Service;
(b) any violation of applicable laws, regulations or professional obligations by the Customer or its Authorised Users, including medical, professional, advertising or data protection laws;
(c) any content, data or materials uploaded, submitted or processed through the Service by or on behalf of the Customer, including claims that such content is unlawful, misleading, infringing or harmful;
(d) any medical decisions, diagnoses, treatments, prescriptions, patient communications or professional services performed by the Customer or its Authorised Users using or in connection with the Service;
(e) any claim by a patient, regulator or third party arising from the Customer’s business operations or professional activities.
14.2 Indemnification Process
River shall:
- promptly notify the Customer of any claim subject to indemnification, to the extent reasonably practicable; and
- reasonably cooperate with the Customer in the defence of such claim, at the Customer’s expense.
The Customer shall have the right to control the defence and settlement of the claim, provided that no settlement shall impose any admission of liability or obligation on River without River’s prior written consent.
14.3 No Limitation
The Customer’s indemnification obligations under this Section shall apply to the maximum extent permitted by applicable law and shall survive termination or expiration of these Terms.
15. Changes to the Terms
River may update or modify these Terms from time to time to reflect changes in the Service, applicable laws or regulatory requirements, or for other legitimate business reasons.
Where changes are material, River shall provide the Customer with reasonable prior notice of such changes, including the effective date.
Continued use of the Service by the Customer after the effective date of the updated Terms shall constitute acceptance of the revised Terms.
If the Customer does not agree to the updated Terms, the Customer may terminate the agreement in accordance with Section 11 prior to the effective date of the changes.
16. Governing Law and Jurisdiction
16.1 Governing Law
These Terms, the agreement formed hereby, and any contractual or non-contractual obligations, claims or disputes arising out of or in connection with them, including their validity, interpretation, performance or termination, shall be governed by and construed in accordance with the substantive laws of Switzerland.
The application of:
- Swiss conflict-of-law rules; and
- the United Nations Convention on Contracts for the International Sale of Goods of 11 April 1980 (CISG)
is expressly excluded.
16.2 Jurisdiction
The courts of Zurich, Switzerland, shall have exclusive jurisdiction to settle any dispute, claim or controversy arising out of or in connection with these Terms or the use of the Service.
This exclusive jurisdiction applies irrespective of:
- the Customer’s place of establishment;
- the location of Authorised Users; or
- the location of data subjects whose data may be processed through the Service.
16.3 Injunctive Relief
Nothing in these Terms shall prevent River from seeking injunctive or equitable relief in any competent jurisdiction where such relief is necessary to protect its intellectual property rights, confidential information, security interests or to prevent unauthorised or unlawful use of the Service.
16.4 International Use
The Service may be accessed from jurisdictions outside Switzerland.
The Customer acknowledges and agrees that:
- it is responsible for ensuring compliance with any local laws applicable to its use of the Service; and
- such use shall not affect the applicability of Swiss law or the exclusive jurisdiction of the courts of Zurich, Switzerland, as set out in this Section.
17. Contact
For any legal, regulatory, data protection or privacy-related inquiries concerning these Terms or the use of the Service, the Customer may contact River at:
River AI GmbH
Badenerstrasse 549
8048 Zürich
Switzerland
Email: sandro@get-river.ai
Communications sent to this contact address shall be deemed to have been validly delivered to River for the purposes of these Terms.
This contact information is provided for legal and compliance-related communications only and does not constitute customer support, technical support or an emergency contact channel.
